About Us
Setting the Standard for Financial Efficiency since Day One
Our History
Established in 2001
Founded in 2001, SmartBill has the staff, facilities, and technology infrastructure comparable to the industry's largest and most established companies.
​
SmartBill's founders prioritized offering sophisticated output services and unmatched customer service from the start, diverging from a gradual growth approach.
The company handles the design, printing, and mailing of millions of statements and invoices monthly, catering to various industries such as commercial accounts, healthcare, utilities, and government organizations across the United States.
SmartBill boasts over 125 years of collective experience in bill print and output services, with expertise in enterprise document management software and print, sort, and mail technology.
​
As one of the fastest-growing output services in the region, SmartBill combines cutting-edge print and electronic bill-pay technology with a commitment to cost reduction through continuous improvement. Operating from state-of-the-art facilities in Ohio and North Carolina.
WHO WE ARE
Our Mission
At SmartBill, our mission is to provide the best possible experience for our clients in all aspects of their billing and payment needs. We strive to be a one-stop-shop that offers superior service, innovative technology, and transparent communication to create a personalized and efficient bill printing and payment solution that exceeds expectations.
WE'RE COMMITTED TO
The SmartBill Difference
We work daily to make a difference in our client’s lives. With unwavering commitment to customer satisfaction, we offer sophisticated output services, cutting-edge tech, and tailored solutions that drive down costs and simplify billing. Setting us apart from the competition.
Our Team
At SmartBill, our experienced team brings decades of expertise in bill print and output services. Led by our visionary founder Robin Hess, who has a background in output services for financial institutions, we are dedicated to exceptional results. With vast knowledge in document management, print technology, and online bill presentment and payment services, we serve diverse industries across the United States. Trust our commitment to quality and state-of-the-art facilities for all your billing, printing, and payment needs.
