About the Role
This position uses HP Exstream Dialogue to design and maintain client billing and communication documents. They also will create and maintain scripts in the Windows environment
Requirements
Duties:
• Maintain current applications within HP Exstream product. Making changes as required by client request or corporate direction.
• Design, test and install new applications within the HP Exstream product. Working with the sales team and the client to ensure accurate and complete specifications.
• Using QuarkXPress, design and maintain graphic needs for physical inventory.
• Create and maintain scripts and files used to process client data and create client output.
• Understand and maintain scripts to process data through Bell & Howell BCC postal software.
• Setup and maintain file transfer methods used by various clients
• Provide backup for daily client processing.
• Acknowledges and adheres to SmartBill Information Security Policy
Requirements:
• Work closely with clients of various technical abilities to design applications, determine solutions, and provide exceptional client service.
• Work closely with other developers to rigorously maintain consistent standards and best practices.
• Independently complete requirements, establish priorities, and meet deadlines. Must have a sharp attention to detail and a dedication to quality.
• Work with the operational team to ensure that all processes and flows are beneficial to the operational environment.
• Maintain a strict level of confidentiality with client information by following the company information security policy.
• Exhibit strong initiative, excellent problem-solving skills, good organizational skills and the ability to handle multiple projects.
• Handle themselves in a professional manner with clients, vendors, and coworkers.
Training and Experience:
• Applicant should have a computer and information science degree, or commensurate experience.
• 2-5 years of experience with HP Exstream Dialogue.
• Experience using Windows scripts, sFTP, Quark, BCC software, Monticello Software, Photoshop and other graphics programs.
• Detailed understanding of the USPS postal regulations.
About the Company
At SmartBill, our mission is to provide the best possible experience for our clients in all aspects of their billing and payment needs. We strive to be a one-stop-shop that offers superior service, innovative technology, and transparent communication to create a personalized and efficient bill printing and payment solution that exceeds expectations.