About the Role
This person is responsible for assisting the leadership in coordinating the day-to-day activities for a group of equipment operators in a fast-paced production environment where timelines are dependent on service agreements. The specific equipment used includes, but is not limited to, intelligent high-speed insertion equipment, high-speed digital printers, folders, postage meter and a forklift.
Requirements
Duties:
Carefully set up, adjust, operate and maintain the production equipment. Ensure safety, and quality of production.
Strong attention to detail for quality review of processed materials.
Assist with the training of all operators as needed on equipment and coach them on the overall job process.
Perform other manual and repetitive tasks in support of the business.
Manage the availability and timing of the client-requested inserts.
Manage the inserting of several client jobs on various inserters
Must be very precise in selecting the correct envelopes and inserts for the job
Carefully set up, adjust and operate the equipment to complete the insertion
Act as a back-up for the other production jobs
Manage the printing of several client jobs on various printers.
Must be very precise in selecting the correct paper for the job.
Carefully set up, adjust and operate the correct printer to complete the printing.
Manage the metering and delivery of mail to the post office
Carefully set up and operate the postage meter
Operate forklift as needed to move materials in warehouse
Routine maintenance of equipment is often required
Drive the mail truck to the post office as needed
Accountability:
Strictly observe safety and housekeeping practices while making sure that all others on the production floor are doing the same.
Maintain a strict level of confidentiality with the client information by following the SmartBill information security policy.
Acknowledges and adheres to SmartBill Information Security Policy
Complete assignments promptly and correctly, while working independently and with others.
Establish priorities and meet needs and deadlines of business.
Participate in mandatory overtime as determined by the business cycle.
About the Company
At SmartBill, our mission is to provide the best possible experience for our clients in all aspects of their billing and payment needs. We strive to be a one-stop-shop that offers superior service, innovative technology, and transparent communication to create a personalized and efficient bill printing and payment solution that exceeds expectations.