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INDUSTRIES WE SERVE
Every industry that mails a statement
One platform for the recurring bills behind essential services - issued, printed, and delivered on time.
Municipalities
Tax bills, permits, and public notices, issued on schedule.
Utilities
Water, electric, and gas at recurring volume.
Healthcare
Patient statements and EOBs, clear and comliant.
Waste Management
Recurring, route-based billing for every pickup.
Commercial
Invoicing and custom statement programs.
End-to-End Utility Billing, Print & Mail Services and Payment Processing
Capabilities that work independently or together, depending on where you are today.
Printing & Mailing
Full-color inkjet, done in-house.
Document Redesign
Custom layouts, no templates
Statement Messaging
Targeting marketing on every bill.
Electronic Bill Presentment
eBilling and online account view.
Complete Delivery Tracking
USPS Integration
Credit Card Payments
PCI-compliant processing.
eCheck Payments
Direct ACH processing.
IVR Payments
Automated phone line, 24/7.
AutoPay
Set-and-forget recurring billing.
Mobile Payments
Pay from any device.
WHY SMARTBILL
Built specifically for the complexity of utility billing
Most print vendors handle generic mail. SmartBill was built for high-volume variable data billing environments where accuracy, compliance and real-time visibility are non-negotiable.
01
Fully Flexible bill design - no rigid templates
Unlike generalized vendors, our dynamic document composition supports customized layouts, conditional messaging, and variable inserts based on billing type, rate structure, or customer segment - without the costly development.
03
Print and digital from a single unified platform
Manage both traditional mail and electronic presentment through one system. Transition your customers to eBilling at their own pace while your team maintains a single workflow and reporting view.
05
Partnership-driven services with a 15-year team average
Our team averages over 13-years at SmartBill. You work with the same people - not a rotating call center - and escalation paths reach senior leadership directly.
02
End-to-end visibility through our Customer Portal
Full transparency from the moment your data file is uploaded through processing, print, insertion and USPS delivery. Track every job in real-time - not just what left the dock, but where it is in the mail stream.
04
Deep utility and municipal expertise - not a side business
Our team understands variable rate structures, regulatory notices, high-frequency billing cycles, and the unique compliance demands of public sector and utility clients.
06
Postal Optimization that reduces your mailing costs
Intelligent address cleansing, commingling, and mail grouping consistently qualify your mailings for the lowest available USPS postage rates - reducing per-piece costs without any change to your process.