About Us

A leader in cost containment from the very beginning

SmartBill, founded in 2001, is a full-service bill print and electronic presentment and payment services company with the staff, facilities, and technology infrastructure to rival the largest and most established companies in the industry. Instead of a “grow as you go” philosophy, SmartBill’s founders, including Robin Hess, who ran output services for Bank One (now Chase Bank), deliberately chose to offer customers, from day one, the industry’s most sophisticated range of output services and unmatched customer service.

Today, the SmartBill team has over 100 years of combined experience in bill print and output services, including nearly 40 years of experience in the leading enterprise document management software, as well as vast experience in print, sort, and mail technology. We design, print, and mail millions of statements and invoices a month and provide online bill presentment and payment services through SmartBill Online for commercial accounts, health care companies, utilities, and government organizations across the Midwest.

We’re one of the fastest growing output services in the Midwest because we offer customers the unique combination of the latest print, postal and electronic bill-pay technology with an unrelenting focus on driving down their costs through continuous improvement.

SmartBill operates out of a 76,000-square-foot, state-of-the-art printing and mailing facility in Central Ohio.